We ship every A Prime Shop order from our warehouse in the United States.
1. Where we ship
We ship to all 50 US states, Washington D.C. and APO/FPO military addresses. We do not ship internationally at this time.
2. Processing time
Orders are packed and handed to the carrier within 1–2 business days after payment (Monday to Friday, excluding US federal holidays). Orders placed after 1pm Eastern Time ship from the next business day.
3. Methods and costs
- Free standard shipping: 3–7 business days after dispatch — free on every order.
We ship with USPS and UPS. There is no shipping fee.
4. Tracking
You receive a tracking link by email as soon as your order ships. The status of every order is also shown in your account.
5. Delays, lost or damaged parcels
If your parcel hasn't arrived 5 business days after the estimated date, or arrives damaged, email [email protected] with your order number. We will trace it with the carrier and send a replacement or a full refund.
6. Wrong address
Please check your shipping address at checkout. Contact us within a few hours of ordering to change it; once a parcel has shipped we can only redirect it if the carrier allows.